All Collections
App Help
App isn't working / Cannot connect to the server
App isn't working / Cannot connect to the server

App isn't working / Cannot connect to the server

Updated over a week ago

If you for some reason see this on the mobile app...

Try the following steps below to resolve this issue:

iOS

  1. Delete the app.

  2. Login into the app again.

Android

  1. Delete the app.

  2. Login into the app again.

Desktop

If no sections are loading on the desktop app, try doing the following:

  1. Log out of the desktop app (near the top right where your name is)

  2. Login into the desktop app again with your email / QR Code.

  3. Try restarting your computer.

Did this answer your question?